Last updated: April 10, 2025

At Syndorei, we’re dedicated to delivering our premium beard oils directly to your door with speed and care. Below you'll find all the important details about our shipping process.

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Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note: During high-volume periods (e.g. holidays, product launches), processing times may be slightly longer.

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Shipping Rates & Delivery Estimates

We offer standard and expedited shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Delivery times may vary based on your location and carrier delays beyond our control.

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Free Shipping

We offer free standard shipping on all U.S. orders over $50.

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International Shipping

We currently ship to select countries outside the U.S. International shipping rates and times will vary based on your location and will be calculated at checkout.

Please note that customs duties or taxes may apply depending on your country's import policies. Syndorei is not responsible for these fees.

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Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your shipment’s progress.

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Shipping Issues or Delays

If your order is delayed, lost, or arrives damaged, please contact us at support@syndorei.com within 7 days of the expected delivery date. We'll work with you to resolve the issue as quickly as possible.

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Questions?

If you have any questions about your shipment, feel free to reach out to us at support@syndorei.com or use our contact form.

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Let me know if you want to include specific carriers (e.g., USPS, UPS), exact international locations, or any custom rules like weekend shipping or PO boxes!